Write to the editor — The Daily Gram

This page explains what is worth writing about, what happens to a correction, and what the desk cannot answer.

What is worth writing about

Write when a figure on any page looks wrong. The desk checks every rate against the named source at the date and hour shown. A reader who finds a mismatch helps the site stay accurate, and the editor treats that message as a priority. Questions about how a measurement is taken are also welcome, especially if a table is unclear or a source is hard to follow. If a source has moved or closed, tell the desk, because a dead link makes the figure impossible to verify.

The desk also wants to hear when a reader spots a stale page. Rates are republished with the date and hour they were read, so a page from last week is not a mistake unless it is presented as current. The editor cannot answer a message that only says a figure feels high or low; the desk needs the page and the number. A clear note about what looks wrong is enough to start a check, and the editor will confirm what is found.

What happens to a correction

A correction is made in the table and dated. The editor posts the change with a note that says what was wrong, what the correct figure is, and when it was fixed. The old figure is not left to stand uncorrected on the same page; it is replaced and the note is kept with the revision. A reader who sends a correction is told when the fix is live, but the desk does not publish the reader's name or email.

The correction is dated because the site republishes rates with the hour they were read. A reader checking a figure a week later needs to know whether the page was changed after it was first seen. The desk keeps a short log of corrections on the page where the error appeared, so the history is visible. A correction does not rewrite the past; it records that an earlier figure was wrong and says what the right one is now.

What this desk cannot answer

The editor cannot give investment advice of any kind. A reader who asks whether to buy gold, when to sell, or how much to hold will get no answer beyond a pointer to the pages that show what the rates are. The site publishes measurements, not recommendations, and the desk does not have a view on what a reader should do with the figures. No message should ask for a prediction, because the editor does not make them.

The desk also cannot help with a broker's account. The site links to one broker, but that broker is a separate business with its own support team. A reader who has a log-in problem, a deposit question, or a complaint about the broker must contact the broker directly; the editor has no access to those systems. The desk does not hold client money, open accounts, or handle any transaction, so it cannot act on a reader's behalf.

How the desk is paid

The site is paid through an affiliate link to one broker, FxPro. If a reader follows that link and opens an account, the broker pays a commission to this site. The reader pays nothing to this site and nothing extra at the broker. The affiliate relationship is stated plainly on the publisher page and on the terms page, and it does not change what the desk publishes. The rates are taken from named public sources and are not adjusted for any payment.

The editor's job is to keep the figures accurate, not to bring in commissions. The desk does not accept payment from the sources it quotes, and no one can pay to have a rate shown or hidden. The affiliate link is the only way the site earns money, and it is marked as an outbound link. A reader who never clicks it still gets the same pages, the same tables, and the same corrections, because the desk's first duty is to the reader who checks a figure.